BEREC

Request a document

A general policy of BEREC and the BEREC Office is to make their deliverables directly accessible to the public to the maximum extent possible. Therefore, before requesting a document, search for it through the dedicated tool available in the “Search Section”.

If you have searched for it and you already know that the document you are looking for is not public, then you may request access to a non-public document.

How to request a document?

You can request access to a document by using the following means:

In order to enable us to process your request, please state your family name (s), first name(s), address, town and postcode, country, e-mail and telephone number. You may inform also about the purpose for requesting the document and to provide us with information about the legal entity and your position in it if you apply for access to a documents on behalf of a legal entity. Please note that, whilst you may provide reasons for your application, this is not compulsory!

When submitting successfully the request you will receive and acknowledgement of receipt via e-mail. If you do not receive such a message, it would mean that either your request was not received or your data has not been entered correctly. In such case either resent your request or submit a request for rectifying your data.

When will I receive a reply?

The BEREC Office will provide a reply to your request for access to a document within 15 working days, although this can, exceptionally, be extended by further 15 working days.

The BEREC Office will examine your request on the basis of  Regulation (EC) No 1049/2001 of the European Parliament and of the Council regarding public access to European Parliament, Council and Commission documents and the specific provisions regarding public access to documents of BEREC and the BEREC Office set out in the BEREC transparency rules.

Please note that, if your request is insufficiently specific, the BEREC Office may not be able to identify the document(s) concerned and may, therefore, have to contact you in order to receive more details regarding the requested document in order to be able to process your request. For that reason providing of precise and sufficient contact data together with the request for access to a document is important.

If you discover that the data provided by you is either incomplete or wrong, you may have your personal data rectified at any time. If you would like to request corrections to your personal data, please inform the BEREC Office in writing at the following e-mail address: berec@berec.europa.eu

Access to documents in general is provided via electronic means or, if this is not possible for technical reasons, you will receive a paper copy. It is also possible to consult documents on the spot.

Complains for refused access

In the event of a refusal, the applicant will receive a motivated answer explaining the legal ground justifying the refusal. S/he has 15 working days to make a confirmatory application asking the institution to reconsider its position.

If the confirmatory application is rejected, the applicant may make a complaint to the Ombudsman or bring an action before the General Court.

More information for the cases in which access to a document could be refused can be found in Regulation (EC) No 1049/2001.

Privacy statement

Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data applies to the processing of personal data carried out when managing the applications for access to documents or requests for information submitted to the BEREC Office.

Further to Article 11 and Article 12 of Regulation 45/2001, the BEREC Office provides data subjects with the following information.  

The controller is the BEREC Office.

The purpose of the processing operation is to ensure appropriate treatment of applications for access to documents and requests for information.

The legal basis for these processing operations is:

This operation is lawful under Article 5(a) of Regulation (EC) No 45/2001.

The following personal data are collected:

  • Compulsory personal data for handling applications for access to documents and requests for information: family name(s), first name(s), e-mail address and, for applications for access to documents only, postal address.

The following personal data may be collected:

  • All personal data provided by the applicant when communicating with the BEREC Office in the context of applications for access to documents and requests for information, such as occupation, organisation on behalf of which the application or request is submitted, telephone, mobile phone number, fax number;
  • Personal data that appear on the requested documents or information.

Failure to communicate compulsory personal data will result in the rejection of the application for access to documents or request for information. 

The recipients of personal data collected are staff members of the BEREC Office.

The data subjects are natural persons or any individual acting on behalf of a legal person who submits an application for access to documents or request for information and any natural person whose identity appears on the documents or information requested.

For documents relating to applications for access to documents, the retention period for keeping personal data is 10 (ten) years as of the year following the date of registration of the document containing personal data. Personal data that appear on the requested documents may be subject to different retention period.

For documents relating to requests for information, the retention period for keeping personal data is 5 (five) years as of the year following the date of registration of the document containing personal data.

The date of registration of applications or requests shall be the date of receipt of the application or request or the following working day if the application or request is received on a non-working day. The registration of other documents linked to the application or request shall be done as soon as the document is finalised.

Data subjects have the right of access and the right to rectify their personal data. Any such request should be addressed to the BEREC Office at the following mailbox berec@berec.europa.eu and treated within 15 working days.

Data subjects have the right to recourse to the BEREC Office Data Protection Officer (dpo@berec.europa.eu) and/or to the European Data Protection Supervisor (https://secure.edps.europa.eu/EDPSWEB/edps/lang/en/EDPS) if they consider that their rights under Regulation 45/2001 have been infringed.