Access to Emergency Services

The Body of European Regulators for Electronic Communications (BEREC) should establish and maintain a single Union wide database of means of access to emergency services that are mandated and are technically feasible to be used by roaming end users in all Member States. Such a database would help national operators, national regulatory authorities and, where applicable, other competent authorities to be informed of all the means of access to emergency services deployed within the Union.

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Country Means of Access Description Download Link Additional Information
Sweden Relay services An End-user can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.
Speech-to-speech Relay Service can be called with telephone numbers. 		https://www.teletal.se
Ukraine Emergency calls (voice) 112 single emergency phone number (processes calls in English and Ukrainian) Legacy numbers (101 - fire brigade, 102 - police, 103 - ambulance, 104 - gas emergency service) are also accessible directly, but only able to process voice calls in Ukrainian.
Ukraine Messaging SMS to 112 single emergency phone number
Ukraine Relay services By sending SMS to 112, a person with disabilities (speech/hearing-impared) can receive a URL to the video relay service to conduct further communication using sign language.
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