FOCUS and CHARTS GALLERIES: International Roaming BEREC Benchmark Data Report April 2013 – September 2013

06 March 2014

This BEREC Benchmark Report on International Roaming (the “Report”)presents the results of the twelfth round of data collection on European international roaming services undertaken by the Body of European Regulators for Electronic Communications (BEREC). The Report covers the period 1 April 2013 – 30 September 2013, i.e. quarters 2 & 3 2013. The Report also includes data from previous rounds of data collection conducted by BEREC and its predecessor, the European Regulators Group (ERG), to provide context for the current figures. The earliest data is from quarter 2nd 2007, when the Roaming Regulation was about to enter into force.

The applicable regulatory framework for this data collection is the Roaming Regulation (EU) No 531/2012 (Third Roaming Regulation) applied in the EU (European Union) and the EEA EFTA countries[1], with requirements for retail and wholesale regulated tariffs for voice, SMS and data roaming. In addition, Switzerland contributed to the data collections, although the 2007, 2009 and 2012 Roaming Regulation is not applicable there[2].

BEREC is required regularly to collect data from national regulatory authorities on the development of retail and wholesale charges for voice, SMS and data roaming services and to notify those data to the Commission under the Roaming Regulation – Article 19 paragraph 4.

BEREC believes that the information collected in existing and subsequent reports provides a sound basis for any decisions regarding future regulation. In addition, BEREC considers it important to collect and publish a wider range of information in order to give a better picture of the effect of the EU Roaming Regulation and to present the evolution of roaming services.

While the monitoring obligations are addressed to individual NRAs, BEREC considers that it can add value by pursuing the following objectives:

·         Simplifying the process, not only for NRAs as BEREC acts as a central point for the data collection, but also for the Commission, as the data is received from a single source and, following data processing;

·         Coordinating the actions of individual NRAs, as the data collection exercise uses a single and commonly agreed data collection model, and the process is synchronised and based on the same collection periods. BEREC consults the market players and the Commission before finalising the data collection templates;

·         As far as possible, providing a common response to the different questions posed during the collection process by operators and NRAs, as BEREC serves as the forum where these questions are commonly debated and addressed.

[1]  For the purposes of this Report, ‘EEA EFTA’ (European Economic Area, European Free Trade  Association) refers to Liechtenstein, Norway and Iceland.

[2]  Figures from Switzerland are excluded from both “EEA” and “EEA EFTA” averages.

Charts galleries:

Voice roaming services      
Retail prices
Surcharge for roaming voice calls made
Wholesale prices     
Surcharge for wholesale voice calls
Percentage of alternative tariffs on total volumes for calls made/received
Volumes of retail roaming voice calls
Retail and wholesale prices - outside EEA
SMS roaming Services       
Retail prices
Wholesale prices
Percentage of SMS from alternative tariffs on total roaming SMS messages    
Volumes of retail roaming SMS    
DATA roaming services     
Retail prices
Wholesale prices  
Percentage of volumes of Data from alternative tariffs on total data roaming volumes
Volumes of retail Data services      
Wholesale roaming (outbound): Agreements applying Article 3 of the  Roaming Regulation