Mark Stivala joined the Malta Communications Authority (MCA) in 2005 and brings extensive experience in end-user protection within the telecommunications and postal sectors. Over the years, he has held several roles across the Authority and currently leads the MCA’s End-User Affairs team. In this role, Mark contributes to the development and implementation of regulatory policies that strengthen end-user rights and ensure fair competition in the telecoms market.

He has been instrumental in building strong relationships with industry stakeholders and consumer advocacy groups, fostering collaboration that has led to more effective regulation and improved protection for Malta’s telecoms users.