Access to Emergency Services
The Body of European Regulators for Electronic Communications (BEREC) should establish and maintain a single Union wide database of means of access to emergency services that are mandated and are technically feasible to be used by roaming end users in all Member States. Such a database would help national operators, national regulatory authorities and, where applicable, other competent authorities to be informed of all the means of access to emergency services deployed within the Union.
| Country Absteigend sortieren | Means of Access | Description | Download Link | Additional Information |
|---|---|---|---|---|
| Italy | Emergency applications | Where Are U - The end-user can place a call selecting, through a button, the most appropriate PSAP2; the call will be placed towards the relevant emergency number. The call can be placed as a "silent" call indicating that no voice contact is possible. The Where Are U app supports a chat client, so the first level PSAP Operator is able to intermediate the contact between the user and the emergency services needed. The location of the call is both network based and terminal based. | https://itunes.apple.com/it/app/112-where-are-u/id888964800?mt=8 | In Google Play store: https://play.google.com/store/apps/details?id=it.Beta80Group.whereareu&hl=it |
| Latvia | Emergency applications | Emergency applications | https://play.google.com/store/apps/details?id=lv.latvija.p112&hl=lv | |
| Latvia | Emergency applications | Emergency applications | https://apps.apple.com/lv/app/112-latvija/id1609918381 | |
| Latvia | Messaging | SMS as a part of Public Warning in the case of the emergency situation | SMS (text provided by the services involved in solving of emergency situtation) is sent by the operators to their customers/abonents in case of the emergency situation. | |
| Latvia | Relay services | SMS to 112 | Accessible to customers of Latvian teleoperators. |