Draft BEREC Report on Switching and Termination of contracts

This fact finding report is divided into three main sections. The first section examines the switching and porting processes, including their implementation and all the actions required for completing those processes. The second section considers the main disincentives and challenges identified in relation to the switching/porting procedures and terminating contracts. The final section addresses the specific end users' rights in the context of the switching and porting process.