BEREC Opinion on Meta's draft reference offer to facilitate WhatsApp interoperability under Article 7 of the Digital Markets Act

Following the entry into application of the Digital Markets Act (DMA), on 5 September 2023, the Commission has designated six undertakings as gatekeepers under the DMA for a number of core platform services. Amongst those, Meta has been designated in relation to, in particular, its number-independent interpersonal communication services (NIICS) WhatsApp and Messenger. Meta will therefore be required to provide interoperability with these services pursuant to Article 7 of the DMA.


With a letter of 29 January 2024 BEREC was invited by the EC to provide its opinion on the draft Reference Offer for WhatsApp interoperability. BEREC Opinion was adopted by the BoR and submitted to the EC.

On 7 March, Meta published the final version of the reference offer for WhatsApp interoperability. BEREC continues to engage with and assist the EC in this evaluation.

Document number: BoR (24) 19
Document date: 15 February 2024
Date of registration: 15 February 2024
Document type:
Author: BEREC
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