Draft BEREC Report on Terminating Contracts and Switching Provider

Document number: BoR (18) 229

Document date: 06-12-2018

Date of registration: 12-12-2018

Document type:
Author: BEREC

This report collates information on the approaches to switching across different communications services. It discusses the processes used in MS and the applicable rules in each MS to ensure that there are robust safeguards and adequate protection for consumers against any failures or drawbacks within the switching process.