Notice for the launch of the public consultation for the draft BEREC Report on contractual simplification

Document number: BoR (18) 195

Document date: 10.10.2018

Date of registration: 10.10.2018

Document type:
Author: BEREC

This public consultation is seeking stakeholders’ views regarding a draft BEREC Report on contractual simplification.

The objective of this consultation is to gather stakeholders’ comments and observations on the content of the draft BEREC Report.

The draft report collates information on practices and initiatives in Member States (MS)[1] to prescribe key information elements (i.e. important contract terms) for contracts between consumers and providers of publicly available electronic communication services (ECS) ECS, which are intended to assist the consumer to better understand the terms of their contract.

This report, when finalised having considered the responses received to a public consultation, will also be taken into account when developing BEREC’s input to the European Commission’s implementing act specifying a contract summary sheet.

The public consultation is open from Wednesday, 10 October 2018, at 14:00 CET to Wednesday 7 November 2018, at 14:00 CET.

Contributions received after the above mentioned deadline will not be taken into account.

All stakeholders are invited to submit their contributions to the following e-mail address:

[email protected]

Or via the BEREC online public consultation platform on:

When registering with the consultation platform, please indicate your name and/or the name of the organisation or company you represent.

Further enquiries about the consultation including registration with the online platform may also be submitted to this address: [email protected]

E-mail attachments could be included only if considered absolutely necessary.
Practical details of the public consultation:
In accordance with the BEREC policy on public consultations, BEREC will publish a summary of all received contributions, respecting confidentiality requests. The overall size of the e-mail (including attachments) should not be larger than 2 MB. After submitting the contribution via e-mail, an automatic reply will be generated. If this confirmation e-mail is not received, the submission of the contribution was not successful and it should be submitted again.

We strongly encourage all stakeholders to submit their contributions as early as possible.
Contributions received after the above mentioned deadline will not be taken into account.

Contributions should preferably be sent in English. 

This public consultation is organised mainly in BEREC online public consultation platform in a way that allows participants to submit their comments, to provide feedback on comments and parts of the text or to upload their public or confidential files in every section.

It also provides the possibility to download the “word” consultation document for organisations and stakeholders that would like to share it with their partners to consolidate their views and comments in a single file input.

A single file input can be also uploaded on the platform at any “Add comment” section of the discussion, ensuring the classification of this input as public or confidential.

However, in case you send your comments by e-mail, your answers should be organised according to the requested structure (i.e. paragraph by paragraph) in order to facilitate processing the responses. 

All contributions will be published on the BEREC website, taking into account requests for confidentiality and publication of personal data. Any such requests should be clearly indicated as: “Consider this contribution as confidential” or, if submitted via e-mail, by clearly stating which information is considered confidential. 

Please note that it is also possible to submit both a confidential and a public version of your contribution on the email address: [email protected]



[1] Member States (MS) is the generic term used throughout this report to include all countries, whose NRAs have responded to the BEREC questionnaire, regardless of the NRAs status with respect to BEREC (e.g. member or observer) or the country’s status with respect to the EU (e.g. member, accession state or member of EEA/EFTA)