BEREC Report on Transparency and Comparability of International Roaming Tariffs

Document number: BoR (18) 220

Document date: 06-12-2018

Date of registration: 12-12-2018

Document type:
Author: BEREC

This report provides an overview about the transparency and comparability of retail roaming tariffs. In June 2018, BEREC sent a questionnaire to operators and the National Regulatory Authorities (NRAs) in order to gather information on two aspects that are key issues for customers when selecting tariffs for international roaming services: firstly, transparency, meaning the availability of clear information about prices and conditions for each tariff, as well as simple procedures for customers to switch between tariffs; and, secondly, the comparability of tariffs. By comparability BEREC means the ability for customers to compare different types of tariffs offered by operators and to select the one best suited to their needs and patterns of consumption. Furthermore, this report covers the results of the questionnaire regarding the implementation of Roam Like at Home (RLAH).