Access to Emergency Services
The Body of European Regulators for Electronic Communications (BEREC) should establish and maintain a single Union wide database of means of access to emergency services that are mandated and are technically feasible to be used by roaming end users in all Member States. Such a database would help national operators, national regulatory authorities and, where applicable, other competent authorities to be informed of all the means of access to emergency services deployed within the Union.
| Country Sort descending | Means of Access | Description | Download Link | Additional Information |
|---|---|---|---|---|
| Poland | Emergency applications | App Alarm 112 is intended to report all category incidents. Its dedicated for all end-users, including end-users with disabilities. The modular structure of the application makes it possible to select information describing the emergency event by means of pictograms, send a notification of such event to a PSAP and review the history of notifications. The graphical user interface is based on pictograms developed with the involvement of deaf people and emergency call takers. To use the mobile application, it is necessary to download it free of charge and register (only for users with polish prefix numbers +48). The application is available for Android operating system. This emergency application includes functions: App messaging and App real time text. Registration to application for users of foreign mobile networks (other than 0048 phone prefix number) will be available from 1st of June 2023. | https://play.google.com/store/apps/details?id=com.help.deafhelp | Additional information available on website: https://www.gov.pl/web/mswia-en/alarm112-mobile-application |
| Poland | Emergency applications | App Alarm 112 is intended to report all category incidents. Its dedicated for all end-users, including end-users with disabilities. The modular structure of the application makes it possible to select information describing the emergency event by means of pictograms, send a notification of such event to a PSAP and review the history of notifications. The graphical user interface is based on pictograms developed with the involvement of deaf people and emergency call takers. To use the mobile application, it is necessary to download it free of charge and register (only for users with polish prefix numbers +48). The application is available for Android operating system. This emergency application includes functions: App messaging and App real time text. Registration to application for users of foreign mobile networks (other than 0048 phone prefix number) will be available from 1st of June 2023. | https://apps.apple.com/pl/app/alarm-112/id1494297585 | Additional information available on website: https://www.gov.pl/web/mswia-en/alarm112-mobile-application |
| Poland | Emergency calls (voice) | 112 is an emergency number which is available free of charge throughout the European Union, both from landlines and mobile phones. The emergency number 112 can be dialled from a phone without a SIM card. Emergency calls to 112 are received at Emergency Notification Centres by emergency number operators, who are in charge of the classification of the call and who make a parallel dispatch to the most appropriate energency serices. |
https://www.gov.pl/web/mswia-en/emergency-number-112 |