
Bostjan Okorn
Moderator Panel discussion: Role of end users in the fast changing digital marketsBostjan Okorn has been with the Slovene Consumers’ Association (ZPS) since 2006 where he serves as the head of comparative testing and a technology and sustainability expert. His work has been particularly impactful in the field of telecommunications, including active participation in the BEUC Digital Expert Group and the Slovenian Electronic Communications Council.
With a background as a technology and automotive journalist, Bostjan has consistently focused on analysing technological advancements from the end consumer’s perspective. His work has frequently highlighted discrepancies between consumer expectations and industry practices, often linked to a lack of sensitivity on the part of service providers. This has been substantiated by numerous analyses and research projects conducted over the years, including undercover consumer assessments of operators’ service shops.