Value Added Services

The Value Added Services database is intended to enhance transparency, enabling national regulatory authorities and, where applicable, other competent authorities – as well as operators – to have direct access to information about which numbering ranges can generate higher costs (termination rates) in all Member States. It represents a necessary intermediate step to increase transparency at retail level as it could be used to inform roaming customers about the types of services that may be subject to increased charges when roaming. With a view to providing better consumer protection and transparency, this database contains additional information, for example about the tariffs associated with numbering ranges for value added services.

Country Sort descending Country Code Code Identifying the Number Range Name/Description Roaming tariff information Additional Information
Germany 49 115 Other National tariff: Usually as calls to geographic numbers Single government service telephone number / Under this phone number, a quick and uncomplicated first contact with the services of the entire public administration in Germany is possible. More complex questions will be forwarded to the responsible unit.
Germany 49 116 Other National tariff: Free of charge. Roaming is possible. Roaming calls may be charged. Numbers for harmonised services of social value / Numbers enable EU citizens to access certain services of high social value in all Member States under a single, recognizable telephone number.
Germany 49 1371 Other National tariff: 14 ct/call Mass calling services / Services that are characterised by high volumes of short calls, during one or more brief intervals, to a destination with limited handling capacity.
Germany 49 1372 Other National tariff: 14 ct/min Mass calling services / Services that are characterised by high volumes of short calls, during one or more brief intervals, to a destination with limited handling capacity.
Germany 49 1373 Other National tariff: 14 ct/min Mass calling services / Services that are characterised by high volumes of short calls, during one or more brief intervals, to a destination with limited handling capacity.