Overall internet traffic is stabilizing and in some cases decreasing

23 April 2020

The updated BEREC summary report on the internet capacity during the COVID-19 crisis informs that a growing number of national regulatory authorities (NRAs) are reporting that overall traffic is starting to stabilize. The  NRAs of Bulgaria and Romania have reported a decrease of overall internet traffic, compared to the peak reached after the beginning of the COVID-19 crisis. In Denmark, the NRA reports that multiple operators are seeing a significant decrease. This trend shows a third phase in the overall traffic evolution: sharp increase, stabilisation and, now, a decrease from the peak.

In several countries, operators have implemented customer-friendly measures, for example, increasing the amount of mobile data in the subscriptions for a limited period without any additional charge. The summary report indicates, that in some countries operators also  increase amount of mobile data to customers who are currently outside the country.

Latest BEREC report summarises the main findings of the ongoing, twice-weekly information gathering exercise, and includes the most recent data provided to BEREC by its constituent NRAs as of 21 April 2020.
31 national regulatory authorities have shared their data about the impact of the crisis on the telecommunications’ networks and the actions taken so far.

This is already the 8th BEREC summary report submitted to the European Commission. All reports are now available to public; please consult them at the BEREC public register. The next status update is due on Friday 24 April.